Plymouth & Devon
A soaked carpet does not always have to be thrown out. Caught quickly and dried properly, clean-water carpet can often be saved, and we will tell you honestly when it cannot.
When a carpet is soaked by clean water, the carpet itself can often be saved if it is extracted and dried quickly. The underlay underneath usually holds water and is replaced. Leave it too long, especially with dirty water, and it has to go.
Carpet soaked by sewage or floodwater, or left wet long enough to delaminate or smell, cannot be saved. We remove it, record it for your claim and dry the floor underneath.
In Plymouth homes a burst pipe or appliance leak can soak carpet over timber or concrete floors. We dry both so the carpet is not refitted over a wet floor.
If it is clean water and we get to it quickly, often yes. The underlay usually needs replacing. We assess and tell you honestly.
Underlay holds water like a sponge and rarely dries back to a usable state, so replacing it is usually the right call.
Carpet soaked by grey or black water generally cannot be saved safely and is removed and recorded for your claim.
A real person picks up, day or night.