Plymouth & Devon
Not all water damage is clean water. When sewage, drain water or floodwater gets in, it has to be cleared, sanitised and dried by people set up to handle it safely.
Water is graded by how contaminated it is, from clean water through grey water to black water. Anything past clean carries bacteria and needs proper handling: removal, disposal of soaked materials, sanitising and documented drying.
Grey water from appliances and showers, black water from sewage and flooding, and biohazard situations. Each is handled to the level of risk it carries, so the property is left safe.
In Plymouth, blocked drains on a hill and storm flooding can push contaminated water into the lowest rooms. We clear and sanitise it safely.
Contact with drains, sewage, the ground or floodwater. Grey water carries some risk, black water carries a lot, and both need proper cleaning.
It can carry bacteria and should not be handled without the right precautions. We clear and sanitise it safely, then dry the property.
Porous materials soaked by contaminated water usually cannot be saved and are removed and recorded for your claim.
A real person picks up, day or night.